Use and Safety FAQs

The Create't is Only for children aged 3 and above.

The product does not require assembly, only installation.

We have developed a custom mounting system and provided a positioning guide. You simply need to find your desired location, install the mounting system according to the guide on the wall, and then hang the product. The installation is not complicated.

The product needs to be fixed to the wall and requires drilling. We provide an instruction manual and video tutorial for installation.

We recommend installation on load-bearing walls, solid walls, solid wood, or the most commonly seen U.S. gypsum wall, which is also called drywall. Thin walls that cannot bear weight should not be used for installation.

Based on our tests, with the use of our matching drywall anchors, the FairyTale Weaving Panel GC-2, which is the heaviest in our home series at 107 lbs, can be perfectly supported on 1/2-inch thick standard gypsum board (drywall) commonly used in American homes.

In fact, each of our drywall anchors can support at least 150 lbs individually. Our entire product line comes with at least four screws for the drywall anchors.

So, in the U.S., as long as the gypsum board (drywall) is 1/2-inch thick or more, the weight capacity is not an issue!

Yes, the product can be moved or repositioned. However, due to its weight, we do not recommend frequent moving.

The product allows for slight adjustments in position when installed, particularly in the left-right direction.