Privacy Policy
The Create't Global LLC (hereinafter referred to as "the Company" or "we") values your privacy and is committed to protecting the personal data you provide while using our website, products, and services. This Privacy Policy aims to explain how we collect, use, store, share, and protect your personal information. By accessing or using our services, you agree to the processing of your data according to the terms and conditions set forth in this policy.
Definitions
In this Privacy Policy, "personal data" refers to any information that can identify you, including but not limited to your name, address, email address, phone number, payment information, etc. This data enables us to provide services and interact with you. "Sensitive personal information" refers to a category of special personal data, such as your race, health condition, religious beliefs, etc., which will be subject to additional protection measures when processed. "Data controller" refers to the entity that determines how and why personal data is processed. In this policy, The Create't Global LLC, as the data controller, is responsible for managing your personal information.
Data Collection Methods
We collect your personal data from different channels, including but not limited to your direct provision, automatic collection, and third-party sharing. First, when you register to use our services or purchase our products, you provide us with personal information directly. This typically includes your name, email address, mailing address, phone number, payment information, and other account-related content. Additionally, when you interact with our customer service team, communication records and feedback may also be collected.Second, we automatically collect device information and browsing data. This may include your device type, operating system, browser type, IP address, and behavioral data during your visit to our website or app. We also use cookies and similar tracking technologies to enhance your user experience and analyze website performance. Cookies help us remember your preferences, provide personalized content and advertisements, and improve website functionality.We may also collect your data through interactions with third-party partners. For example, we may obtain additional information about you from advertising networks, social media platforms, public databases, etc., to better understand user needs and optimize the service experience.
Purposes of Data Usage
The personal data we collect will be used for several purposes, primarily to provide and manage our services. By collecting your personal information, we can effectively manage your account, process orders, send confirmation emails, and provide customer support. If you choose to purchase our products or services, we also need your payment information to complete the transaction and provide shipping or delivery-related information.Second, we use the collected data to improve our products and services. For example, by analyzing user browsing habits and purchase records, we can optimize website content, introduce new features that better meet user needs, improve customer support, and provide you with more personalized services. Additionally, based on your preferences and behavior, we may customize advertisements to ensure that the ads are relevant and valuable to you.Lastly, for legal and compliance reasons, we may disclose your personal data under specific circumstances. For instance, when legally required, we may need to provide your data to government agencies, courts, or other legal entities to comply with applicable laws and regulations.
Data Sharing and Disclosure
We highly value the confidentiality of your data and strive to minimize the disclosure of your personal data to third parties. However, in certain situations, we may share your data with third parties. First, for service delivery, we may share your information with external service providers who are responsible for tasks such as payment processing, shipping, advertising services, and data analysis. We require all third-party service providers to implement strict privacy protection measures and ensure that they process your personal data only as instructed by us.Second, under certain circumstances, we may disclose your data in accordance with legal requirements. For example, if we receive a court order or a legitimate request from other law enforcement agencies, or if we believe that disclosure is necessary to protect the safety of the company, users, or the public, we will handle the data in accordance with the law. Additionally, in emergency situations, such as preventing fraud or protecting our services, we may also share relevant data.
User Rights
As our user, you have several rights to control and protect your personal data. First, you have the right to access the personal data we hold about you. By submitting a request, you can review the types of data we hold and the purposes for which it is processed. If you believe that some information is inaccurate or incomplete, you have the right to request correction or supplementation.Second, in certain cases, you have the right to request the deletion of your personal data, especially when the data is no longer necessary for the purposes for which it was originally collected. You may also request us to stop processing your data, particularly if you withdraw your consent or if data processing no longer meets a lawful basis.Additionally, depending on applicable laws, you may have the right to request the transfer of your data to another party, commonly referred to as data portability. This means you can obtain your personal data from us and transfer it to another data controller of your choice.Finally, you have the right to withdraw your consent at any time, especially when we process your personal data based on your consent. Withdrawing consent does not affect the lawfulness of data processing prior to the withdrawal. If you believe that our data processing violates your privacy rights, you also have the right to lodge a complaint with the relevant regulatory authority.
Cross-Border Data Transfers
As The Create't Global LLC operates globally, our services may involve transferring your personal data to different countries and regions. This includes, but is not limited to, the storage, processing, and transfer of data to the location of our corporate headquarters or to the servers of third-party service providers we outsource to. Some countries may not have the same privacy protection standards as your country. Therefore, we take appropriate measures to ensure that your personal data remains adequately protected during cross-border transfers.If your personal data is transferred to other countries or regions, we will ensure that legal safeguards are in place to comply with applicable laws. These safeguards may include signing data processing agreements, adopting standard contractual clauses, or other compliance measures to protect your privacy.
Data Storage and Retention
We store your personal data for a reasonable period of time, in accordance with business needs and legal requirements. In general, we will retain your data until the purpose for which it was collected has been fulfilled, or until you request deletion and we have no legal or business reason to retain it. In some cases, we may need to retain certain data for legal reasons, such as tax records or accounting vouchers.When data is no longer needed, we will take appropriate measures to ensure that it is securely destroyed or anonymized. To ensure transparency and compliance, we regularly review and update our data retention policies to make sure they meet legal requirements and maintain high standards of data protection.
Applicable Laws and Compliance Requirements
We strictly adhere to applicable privacy laws and regulations, particularly those governing data privacy and security. For users within the European Union or European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). In accordance with GDPR, we ensure that your personal data is processed transparently and that you have all the rights granted under GDPR, including but not limited to rights of access, rectification, deletion, and withdrawal of consent.For users located in the United States, we comply with state and federal privacy protection laws, including the California Consumer Privacy Act (CCPA). We respect your rights over your personal data as provided by these laws and offer a variety of options to manage your personal information.Additionally, we comply with other countries' and regions' privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the UK's Data Protection Act, and other applicable global privacy regulations.
Children's Privacy Protection
We take children's privacy seriously and are committed to complying with laws and regulations related to children's online privacy protection. We do not knowingly collect personal data from children under the age of 13. If we become aware that a user is under 13 years of age, we will immediately take steps to delete the data, unless we have obtained valid consent from the child's parent or guardian.If you are a parent or guardian and believe that your child has provided personal data without your consent, please contact us. We will take the necessary steps to delete or correct the relevant data.
Third-Party Links and Services
Our services may contain links to third-party websites, applications, or services that are not governed by our privacy policy. We encourage you to review the privacy policies of any third-party websites before engaging with them. We are not responsible for the content or privacy practices of these third-party websites, nor do we take responsibility for the privacy policies or actions of these third parties.In some cases, we may collaborate with third-party advertising networks to display personalized ads to you via our services. These advertising networks may use their own privacy policies to handle your personal data, so we encourage you to read the privacy policies of these ad networks for more information.
Advertising and Tracking Technologies
We use advertising and tracking technologies to improve your user experience and provide you with customized ads. Cookies, web beacons, pixel tags, and other technologies help us automatically collect information about your behaviors, interests, and devices. With this information, we can show you personalized ads, enhance ad relevance, and analyze ad performance.In some cases, we may partner with third-party advertisers to display ads through their advertising platforms. These advertisers may use their own tracking technologies to collect data related to your browsing behavior. These advertisers may display ads based on your interests and optimize their campaigns based on your interactions.You can control ad personalization settings or opt out of certain advertising tracking technologies by changing your browser settings or using ad management tools. However, opting out does not mean you will no longer see ads; it simply means that ads will no longer be tailored to your interests.
Information Updates and Notifications
We reserve the right to update this privacy policy at any time. Any updates will be communicated through our website or other appropriate means. We encourage you to regularly review this privacy policy to ensure you are aware of our latest privacy practices.If we make significant changes to this privacy policy that affect the way we handle your personal data, we will notify you via email or website announcement. We will clearly indicate the effective date of the policy, so you can understand which changes have been implemented.
Contact Us
If you have any questions, concerns, or requests regarding our privacy policy or data practices, please feel free to contact us. You can reach us via the following:
Email: info@thecreatet.com
Address: 18233 Railroad Street, City of Industry, CA 91748
We will strive to respond to your inquiry promptly and address any issues you may have.
Feb. 10, 2025